Privacy Policy
“Mental Gymnasium LLC” (“we”, “us”, or “our”) operates the “mental-gymnasium.com” website. We prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning use of our website and SMS (Short Message Service) messaging through 10DLC to enable effective communication between our mental performance consultants, coaches, staff, and clients.
Information Collection
We may collect a variety of information from and about our users in order to provide, improve, and personalize our services. The types of information we collect include:
a. Personal Information:
Email address
Name
Phone number (if provided)
b. Service-Related Information:
Relevant details necessary for effective communication regarding your services
c. Message Data:
The content of email and SMS messages sent and received
Delivery status of SMS messages
Interaction data related to email and SMS messages
Methods of Collection
We collect information in several ways:
a. Directly from You:
When you register on our site, place an order, subscribe to our newsletter, fill out a form, make purchases, or contact customer support.
b. Automatically:
While we do not intentionally collect or use information about your equipment, browsing actions, and patterns, such as IP addresses, cookies, and usage details for marketing or user tracking, some third-party services integrated into our website may do so as part of their functionality.
c. Communication and Feedback:
We may collect information when you participate in surveys, provide feedback, or engage with us through social media platforms, email, or other communication channels.
Use of Information
We use the collected information strictly for client management and communication purposes, specifically for:
a. Communication:
Providing updates and essential information via SMS
Responding to client inquiries and delivering services
b. Service Improvement:
Understanding and analyzing the use of our SMS services
Improving communication methods to better serve clients
c. Legal Compliance:
Complying with applicable laws and regulations
Responding to lawful requests and legal processes
Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
Information Protection
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
User Rights
You have the right to:
a. Opt-Out: You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at admin@mental-gymnasium.com
b. Access and Correction: You can request access to or correction of your personal information by contacting us at admin@mental-gymnasium.com
Opt-Out
Users can opt-out of receiving future communications from us by:
Following the unsubscribe instructions included in each email
Replying “Stop” to any text message to discontinue text message communications
Cookies
We use cookies to enhance your experience on our website, improve our services, and better understand how you interact with our content.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences and actions. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device until they expire or are deleted, while session cookies are deleted when you close your browser.
How We Use Cookies
We use cookies for various purposes, including:
Ensuring the security and integrity of our website.
Remembering your preferences and settings.
Analyzing site traffic and user behavior to improve our services.
Delivering relevant advertising and marketing communications.
Providing a personalized experience based on your interests and activities.
You have the option to control and manage cookies in various ways. Most web browsers allow you to configure your cookie settings, including blocking or deleting cookies. However, please note that if you disable cookies, some features of our website may not function properly.
Contact Information
If you have any questions about this privacy policy, please contact us at:
Website: mental-gymnasium.com/contact
Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We advise you to review this privacy policy periodically for any changes.
Last Updated: July 1, 2025